The 500 Internal Server Error is a general HTTP status code. You will see this code (500) along with the Internal Server Error message usually when you are on a website. It is a code that indicates error on the page that you are trying to access. You will see this message if there is problem on the server side and the webpage could not be fetched. Most of the time, the cause of the error is from the website’s server. Therefore, if you are a website visitor, it is possible to see this error code on any of your device or browser. This error is likely to be more serious for the website administrator or the website developer than the visitors. For normal visitors, the error can come in different pattern as websites allow message to be customized, but the error can always be identified with the “500” code. As mentioned, the problem is usually on the server’s side.
What’s the reason behind 500 Internal Server Error?
The reason for this code isn’t a specific one. The “500 code” is an indicator that there is “something wrong”. It is a general status and doesn’t specify the exact problem. So, we can never be sure what exactly the problem is until it gets checked by the developers on the server side. Since the problem is caused on the server’s side, there isn’t anything that you can do to solve this. However, there are a few workarounds but there isn’t a universally working solution for this. If you see this error then the best thing for you is to try the work arounds given below and wait until the problem is fixed by the website administrator.
Since there are 2 sides of this error, i.e. developer’s side and the user’s side, we will only discuss the solutions that will be suitable for a user who is seeing this error.
Method 1: Refresh
In the situation of 500 Internal Server Error, the best thing that you can do is probably to refresh your page. This will work if the problem was temporary or there were a lot of people trying to access the same page at once. Refreshing the page doesn’t actually solve anything. Refreshing a page is just a way to send a new request to the server.
You can refresh the page by clicking F5 from your keyboard or by clicking the round arrow button either on left or right side of the address bar depending on the browser you are using.
Note: If you were doing any kind of transactions on the page while this error came up, do not reload the page. Reloading a page might duplicate your transactions resulting in two orders. Usually, the developers of the page should prevent this thing but you should refrain from refreshing just to be on the safe side.
Method 2: Wait and Come Back Later
As mentioned above, the problem is on the servers end. There is not much that you can do. The problem will get fixed in a while so wait for a while and then try to load the page again. Give the website administrators/developers some time to check and fix the issue.
Method 3: Contact Website Administrators
While you are waiting for the website/webpage to come back, make sure that the website developers are aware of the problem. If they aren’t aware, the error won’t be diagnosed and, therefore, fixed. So, contact the website’s customer support and let them know that you seeing the 500 Internal Server Error on the website.
Method 4: Cached Copy
If you can’t wait for the problem to get fixed and you want to see some important information then you can use the cached copy of the webpage as well. This method will work mostly for static pages that don’t contain a lot of update information.
Basically, whenever you visit a website, a copy of that website/webpage is stored on your computer. This is done to make things faster. For example, if the website has a logo on the top and it is always the same (of course), your computer will save a copy of it on your computer. The next time you visit the page, the logo will be loaded from your computer instead of the server because it will be faster. This is generally caching.
So, you can load a cached copy of the webpage if you want to read something important from it. But, there won’t be any updated information on the webpage because it didn’t come from the servers.
Follow the steps given below to load a cached copy of the webpage
- Open the browser
- Type the name of the website or webpage that you want to access in the address bar (top of the browser) and press Enter
- Once the Google results come on the screen, locate the website link that you want to open. Click on the downwards green arrow at the end of the link. A new button will appear named Cached. Click Cached
It will load the cached copy of the website.
Note: Some websites will automatically give an option of loading a cached copy. Those message usually have a button that leads to the cached copy to the website as well. You can use the button given in that message to load the cached copy as well.
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